Category: Plesk

Find Plesk users and Remove them

June 2, 2018 The Geek Decoder No Comments Plesk

Plesk uses system users to handle logins. As such removing the user effectively removes their access to the entire server.
If you want to delete the user without deleting any of their files, type this command as root:

#userdel username

If you want to delete the user’s home directory along with the user account itself, type this command as root:

# userdel -r username

Check for user


# grep username /etc/passwd
#

Just to be sure check the logins for Plesk on the server and the list of users is below.

[/bash]

# plesk db “select login from domains inner join sys_users on domains.id = sys_users.id”
+————–+
| login |
+————–+
| artist |
| test |
| user1|
| testuser1|
| rod|
| james|
| lisa|
+————–+

Courier service can not be started: courierlogger dead but pid file exists

April 28, 2018 The Geek Decoder No Comments Plesk

Courier cannot start:

Courier service can not be started: courierlogger dead but pid file exists
#service courier-pop3s status

In the Plesk Control Panel/Tools and Settings/ Services all of the ‘Courier’ entries show they are not running.

The usual fix of grep the courierlogger process and killing it does not work. Here is what does:

This is caused by hung processes, but not courierlogger was hung, but couriertcpd processes, one of them was running since April 3:


# ps aux | grep couriertcpd
root 3784 0.0 0.0 11976 1796 ? S 11:05 0:04 /usr/lib64/couriertcpd -address=0 -maxprocs=40 -maxperip=4 -nodnslookup -noidentlookup 110 /usr/sbin/pop3login /usr/lib64/plesk-9.0/pop3login Maildir
root 3907 0.0 0.0 11972 1884 ? S 11:05 0:00 /usr/lib64/couriertcpd -address=0 -maxprocs=40 -maxperip=4 -nodnslookup -noidentlookup 143 /usr/sbin/imaplogin /usr/bin/imapd Maildir
root 3973 0.0 0.0 11972 1776 ? S 11:05 0:00 /usr/lib64/couriertcpd -address=0 -maxprocs=40 -maxperip=4 -nodnslookup -noidentlookup 993 /usr/bin/couriertls -server -tcpd /usr/sbin/imaplogin /usr/bin/imapd Maildir
root 26808 0.0 0.0 103396 2080 pts/2 S+ 19:53 0:00 grep couriertcpd
root 26951 0.0 0.0 11976 1704 ? S Apr03 0:49 /usr/lib64/couriertcpd -address=0 -maxprocs=80 -maxperip=10 -nodnslookup -noidentlookup 995 /usr/bin/couriertls -server -tcpd /usr/sbin/pop3login /usr/lib64/plesk-9.0/pop3login Maildir
[root@216-55-187-88 ~]# ps aux | grep courierlogger
root 13394 0.0 0.0 4124 1432 ? S 18:08 0:00 /usr/sbin/courierlogger -name=courier-authdaemon -pid=/var/run/courier-authdaemon.pid -lockfile=/var/lock/subsys/courier-authdaemon -start /usr/lib64/courier-authlib/authdaemond

Kill all those processes and after that you are able to start the service successfully:


# service courier-imapd status
courierlogger (pid 29099) is running...

Plesk Commands

April 28, 2018 The Geek Decoder No Comments Plesk

Here are some Plesk commands that are useful:

How to re-patch

 # plesk installer update --repatch

https://support.plesk.com/hc/en-us/articles/360002264953-How-to-reinstall-Plesk-micro-updates-MU-

This is related to an issue for Courier

Plesk Web Statistics not Updating for SSL Site

February 12, 2018 The Geek Decoder No Comments Plesk

In checking Plesk Stats, the traffic is much lower that the actual traffic.

Plesk Web Stats button only links to now SSL traffic. See: https://support.plesk.com/hc/en-us/articles/213951505-Different-statistics-values-for-SSL-and-non-SSL-traffic

As a workaround, SSL traffic statistics can be accessed using the following link:

https://example.com/plesk-stat/webstat-ssl

FTP statistics can be accessed using the following link:

https://example.com/plesk-stat/ftpstat
https://example.co/plesk-stat/anon_ftpstat

Add Gzip to Plesk Server

January 12, 2018 The Geek Decoder No Comments Administration, Plesk

Instructions
Login to your Plesk server.
Select the domain you wish to enable gzip for from the left hand side.
Click in Apache and nginx settings:

Down the bottom, add the following to the “Additional nginx directives” field:

gzip on;
gzip_disable "MSIE [1-6]\.(?!.*SV1)";
gzip_proxied any;
gzip_types text/plain text/css application/x-javascript application/javascript text/xml application/xml application/xml+rss text/javascript image/x-icon image/bmp image/svg+xml;
gzip_vary on;

Click OK to save.
Verify with GTMetrix.com

Another way is to set up deflate.

First you need to check the module mod_deflate is enabled on the server.

In plesk:

Or, in ssh:

 
# httpd -M |grep deflate

Then you need to create the file /etc/httpd/conf.d/deflate.conf


# vim /etc/httpd/conf.d/deflate.conf

and add the following into it.

 
<ifmodule mod_deflate.c>
AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css text/javascript application/javascript
DeflateCompressionLevel 8
</ifmodule>

Restart Apache


/etc/init.d/httpd restart

Chech here – https://checkgzipcompression.com

Plesk Repair Utility

August 8, 2017 The Geek Decoder No Comments Plesk

The Plesk self-repair functionality enables you to automatically diagnose and resolve issues with Plesk and Plesk services. If you encounter an issue with one of the Plesk services (for example, if mail is not being sent or delivered, or a website fails to open, and so on), or with Plesk itself (for example, if error messages are being displayed in the Plesk interface, or if Plesk pages fail to load), you can use the Plesk repair utility to attempt to resolve it. The utility can be used to check and repair individual aspects of Plesk (such as the mail service, or the Plesk database), or all the aspects at once.

More at https://docs.plesk.com/en-US/12.5/administrator-guide/plesk-administration/plesk-repair-utility.74649/

Awstats not updating in Plesk

August 4, 2017 The Geek Decoder No Comments Plesk

You are checking your stats and see low traffic:

How to recalculate AWStats statistics from logs for previous months. Follow this link for a plesk article:

https://support.plesk.com/hc/en-us/articles/213901965-How-to-recalculate-AWStats-statistics-from-logs-for-previous-months

Plesk Administration: https://docs.plesk.com/en-US/onyx/advanced-administration-guide-linux/statistics-and-logs/calculating-statistics.68650/

Another issue had to do with a bug in plesk.

Check your Plesk Web Statistics at the bottom of the page:

The most frequent HTTP Status code is “301 – Moved permanently (redirect)” at https://domain.com/plesk-stat/webstat/. It takes 49.5%.

In addition, “Permanent SEO-safe 301 redirect from HTTP to HTTPS” is checked under Domains > domain.com > Hosting Settings > Security section.

In this way the SSL traffic is not shown under Domains > domain.com > Web Statistics.

This issue was caused by a product defect. A bug has been already created: PPPM-548: SSL traffic is not shown in webstat.

More information here:
https://docs.plesk.com/release-notes/onyx/change-log/

To view the statistics:

Access SSL traffic statistics using the link below:
https://domain.com/plesk-stat/webstat-ssl/

Please, see the following article in order to get more information on the issue:
https://support.plesk.com/hc/en-us/articles/213951505